At Crafted Concepts, every party favor item is custom-made specifically for your event. Due to the personalized nature of our products, all sales are final.
No refunds, returns, or exchanges will be accepted on custom or personalized items.
Customers are responsible for reviewing and approving all design proofs before production begins.
Once production has started, no cancellations or refunds will be issued.
Refunds will only be considered if an error is made by Crafted Concepts.
Crafted Concepts is not responsible for damages, delays, or lost packages caused by shipping carriers.
If a package arrives damaged, customers must contact the shipping carrier directly to file a claim.
By placing an order, you acknowledge and agree to this Returns & Refund Policy.